Refund policy

We accept eligible returns within 30 days of delivery.

To be eligible for a return, the item must:

• Be unused and in its original condition.
• Be returned with its original packaging, tags, and accessories where applicable.
• Not be damaged due to misuse, negligence, or improper handling.
• Include proof of purchase or the relevant order number.

Some products may not be eligible for return due to their nature, hygiene requirements, or other applicable restrictions.

Damaged or Incorrect Items

Please inspect your order when it arrives.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible with:

• Your order number
• A description of the issue
• Clear photographs or videos of the item and packaging, where applicable

We will review the issue and, where appropriate, offer a replacement, return, or refund.