Shipping policy

At Apaxtrade Ltd, we aim to make your shopping experience simple and reliable. Please review the information below regarding order processing and delivery.

Order Processing

Orders are normally processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

Delivery Times

Estimated delivery times may vary depending on your location, shipping method, product availability, and the carrier.

Typical delivery time is approximately 5–10 business days after your order has been processed.

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to weather, customs, carrier issues, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping costs are calculated and displayed at checkout before you complete your purchase.

Any applicable free-shipping offers will be clearly displayed on our website or at checkout.

Order Tracking

When tracking is available, we will provide tracking details by email after your order has been dispatched.

Please allow some time for tracking information to become active after shipment.

Incorrect or Incomplete Address

Please make sure your shipping address is correct and complete before placing your order.

Apaxtrade Ltd is not responsible for delays or additional costs caused by an incorrect or incomplete shipping address provided by the customer.

Lost or Damaged Packages

If your package appears to be lost, damaged, or significantly delayed, please contact us as soon as possible with your order number and relevant details.

We will work with the shipping carrier to investigate the issue and assist you where possible.

International Shipping

For international orders, delivery times may vary. Customers may be responsible for customs duties, taxes, or other charges imposed by their country.

Any such charges are the responsibility of the customer unless otherwise stated at checkout.